The story begins with a phone call. Charel Roemen, who often receives complex requests from his truck customisation customers, explains that his business relies on two fundamentals that only Klauner can provide:
i. Klauner delivers Spare Parts on-demand and on-delivery
ii. Klauner helps customize parts for unique Luxembourg prototypes
“In my business,” says Roemen Managing Director, Charel Roemen, “customers arrive at almost any time, completely unannounced, looking for a unique, technical customization solution that corresponds to the Luxembourg market. Sometimes they just need a simple part - sometimes they need something really original and hard to find. I can proudly say that that this is the cornerstone of my business. But it also means that I need a very strong and reactive parts supply partner by my side. I can only trust Klauner for this kind of service."
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“ROEMEN CAN ONLY TRUST KLAUNER FOR THIS KIND OF ON-DEMAND SERVICE. KLAUNER IS A REAL PARTNER. OUR ECOSYSTEMS ARE FUNDAMENTALLY LINKED.”